Shipping policy
Shipping Policy
Dispatch & Processing All orders (excluding pre-orders) are dispatched within 3 business days of purchase. Pre-orders will be shipped as soon as the item becomes available — the estimated dispatch date will be communicated at the time of purchase.
Shipping Partner We ship with DHL.
Delivery Times
Germany: Standard delivery takes approximately 3–5 business days after dispatch.
European Union: Delivery to EU countries typically takes 5–10 business days after dispatch.
International: International orders typically arrive within approximately 2 weeks after dispatch.
Shipping Costs
Germany & European Union:
- Standard Shipping: €6.75 for orders under €134.00
- Free Standard Shipping on orders of €134.00 or more
International (excl. USA):
- Standard Shipping: €19.99 for orders under €150.00
- Free Standard Shipping on orders of €150.00 or more
United States:
- Standard Shipping: $19.99 for orders under $150.00
- Free Standard Shipping on orders of $150.00 or more
Please note: Delivery times are estimates and may vary due to customs clearance, public holidays, or other factors outside our control. International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
